The short answer

Record the original entry, the correction and why it was needed. Keep the supporting payment or charge record attached.

Calculator, coins, glasses, and a red pen on a lined notepad.
Illustrative stock photo · Photo: Tara Winstead / Pexels · Pexels License

Use a visible adjustment

Follow your system’s correction process and check how changes affect statements. Distinguish a data-entry mistake from a waived charge or refunded payment. Confirm the revised balance before sending an updated statement to the resident.

IRS guidance calls for records that clearly show income and expenses. [1]

Illustrative example: a $1,100 payment was entered as $110. Correct the $990 difference through the system’s supported method, link the payment evidence and explain the correction. Do not create a second payment that inflates receipts.

Sources

This article was generated by AI using the sources below. Editorial standards.

  1. Recordkeeping — IRSSupports the attributed passage: IRS guidance calls for records that clearly show income and expenses. The practical workflow and labeled examples are the publication’s own applications, not source-reported cases. Source checked Sep 8, 2026.

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