TENANT WELCOME PACKET
Template by The Landlord Blog — https://thelandlordblog.org/guides/rental-welcome-packet/
Replace every bracketed field before sending. This operational welcome note does not change the rental agreement or replace required notices.

Welcome to [property / unit]. Your move-in contact is [name and contact].

ARRIVAL
Your agreed move-in appointment is [date and time]. Meet at [location]. We will review [key handoff / access instructions / condition checklist]. Please report any access problem to [contact].

PAYMENTS
Your rent and due date are set out in your agreement. The payment instructions are [verified instructions]. Before confirming a payment, review any displayed fee. For a payment question, contact [contact]; do not send bank passwords or card details by message.

REPAIRS
For routine requests, use [channel] and include the location, a description, and a photo if helpful and safe. Our next update will come through [channel]. For an immediate threat to life or safety, contact the appropriate emergency service. Our urgent property contact is [contact].

PROPERTY INFORMATION
Utilities: [responsibilities and contacts]. Waste collection: [verified schedule]. Parking: [agreed arrangements]. Shared spaces: [applicable instructions].

DOCUMENTS
Your agreement and move-in condition record are available at [secure location]. Please send questions or corrections to [contact].